Bram Kuppens, Chief Customer Officer at Lansweeper, joined in 2015 and has helped scale the business from roughly $5M ARR to $100M ARR, progressing through roles across commercial leadership, operations, and customer experience. His approach combines intrapreneurship - improving the inside of the business - with an outside-in, entrepreneurial focus on value creation. At SuperNova, Bram will share what it takes to align front and back office and turn cloud, data, and AI-first execution into scalable efficiency.